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I received an unusual email claiming to be from Ketto asking for personal information or to verify a donation. How can I tell if it’s genuine?
If you receive any email asking for sensitive details like passwords, payment info, or requests to verify your identity (e.g., through “Biometric Signature Security Settings”), do not respond or click on any links. This is likely a phishing attempt ...How can I download 10BE certificate of my donations?
Follow these simple steps to download your 10BE Certificate: Login to Your Account: Access the Ketto website on your laptop or PC and log in to your account using your registered credentials. Access Your Profile: Click on your profile icon located in ...What happens to any unused or excess funds in a fundraiser?
i. Users are notified about the remaining funds and can request a refund by logging into their profile. ii. Any unclaimed balance will be transferred to another similar fundraiser on the Ketto platform.Why do I receive an 80G receipt from Ketto Foundation instead of the NGO I donated to?
We work with a wide network of NGOs and also have our own foundation. In some cases, our foundation supports other NGOs, and as a result, you may receive the 80G receipt either from Ketto Foundation or from the partner NGO. This approach ensures that ...Are Donate for Health, Save a Life India and Give Hope India affiliated with Ketto?
Absolutely! Donate for Health, Save a Life India and Give Hope India are integral parts of the Ketto umbrella. While Ketto.org remains our primary platform, we launched Donate for Health, Save a Life India and Give Hope India to better serve diverse ...
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Privacy Policy
We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and User information privacy. Please read the following statement to learn about our information gathering and dissemination practices. The ...How do I know my donation will reach the beneficiary?
You will receive update notifications via Email/SMS/WhatsApp over the following months about the fundraiser that you supported. You can also visit the fundraiser page and send a message to the campaigner via contact button option.How do I deactivate my account on Ketto?
You can login to your account and click on your 'Settings' tab to deactivate your account on Ketto. We would like to get your feedback which might have led you to deactivate your account with Ketto. We would be happy to hear back from you, you can ...Terms of use
We do not provide any financial return in any form whatsoever, including but not limited to financial securities (debt or equity), interest, dividend, profit share, rewards in cash or cash equivalents, to persons who contribute on Ketto.org. Any ...How is a donor's identity and payment information protected by Ketto?
We at Ketto give utmost importance to safety. Ketto understands that you care about how your information is used and shared. We maintain physical, electronic and procedural safeguards with respect to the collection, storage and disclosure of ...