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Recent Articles
How do I sign up for it?
Login to Ketto account and click on “View my Impact”. The page will display all your total donations, average donation and all the campaigns you have supported. Scroll down and check for the “Giving that gives back” box. You can select from the ...How can I change my payment details?
You are allowed to change your payment details in case your current payment mode does not support recurring payments. If you wish to switch to a different payment mode then cancel your current subscription and sign up again using another payment modeHow can I cancel my subscription?
If you wish to cancel your monthly subscription Login to you Ketto account. Click on my donations and click on “Turn off my monthly giving” Your request will be actioned in 24 hours working hoursHow can I increase or decrease my monthly pledge amount?
To increase the pledge amount. Please follow the below steps. Go to (www.ketto.org) Sign in to your Ketto account using your registered email or phone number Click on “View my impact” Scroll down and check for “Your Pledge” Change the amount you wish ...If I increase the pledge amount. Will the card have 2 charges (old & new) or will have new pledge charge
No, your current subscription is edited. This means the same card will be used, only the amount in the previous charge will be updated
Popular Articles
Terms of use
TERMS OF USE OF THE WEBSITE AND TERMS AND CONDITIONS OF SERVICE Last Modified: August 14, 2020 1. Acceptance of the Terms of Use These terms of use (“Terms of Use”) are entered into by and between you (“you”) and Ketto Online Ventures Private ...Privacy Policy
1. Respecting Privacy Privacy is a fundamental right, and at Ketto and its group companies, it is treated as such. This document sets forth our current policy in this regard. 2. Sources of Personal Data Our business is founded on the principle that ...How to get featured on 'Trending Now' or home page
Ketto believes in merit. Based on a complex algorithm that factors in the number of visitors, number of supporters, social media shares, funds raised & conversion rates, the successful fundraisers will appear on the 'Trending Now' page by default.How do I report a fundraiser that seems fraudulent?
It’s our constant endeavour to ensure that Ketto is the safest and most secure platform for everyone. In case we come across a fundraiser that isn’t transparent or created with malicious intentions, we instantly take necessary action. But we have ...Does Ketto store customer's payment details?
We at Ketto gives utmost importance to safety. We work strictly towards the Data protection act and do not store any customers' credit card information. The payment details are stored temporarily on the payment gateway site, during the transaction ...