How can I change my payment details?
In order to change the payment details associated with your SIP, please reach out to our support team at firstname.lastname@example.org or call us on 9930088522.
Does Ketto store customer's payment details?
We at Ketto gives utmost importance to safety. We work strictly towards the Data protection act and do not store any customers' credit card information. The payment details are stored temporarily on the payment gateway site, during the transaction ...
What are the payment options for SIP
Currently, there are 2 payment modes supported for SIP donation. Net banking. (Most preferred mode) UPI. (Google Pay, Amazon Pay, PhonePe, BHIM, Paytm)
Why is my payment mode not supported (New RBI guidelines)?
As per the New RBI Guideline, For auto-payments from debit and credit cards or via wallets, an additional authentication will be required by the customer from April'21. A cardholder has to opt for the e-mandate facility on the card by undertaking a ...
I have cancelled my SIP but still receiving the payment due notification message
Our apologies for the inconvenience. Please email the screenshot of the communication message to email@example.com
How do I sign up for it?
To be a part of Ketto's Monthly Giving Program, click here. Select the amount which you wish to donate on a monthly basis, fill in your personal details, choose a preferred payment mode and click on the Pledge Button. Your Social Impact Plan will get ...