How can I upload KYC documents and Medical Documents? | Ketto Customer Care

How can I upload KYC documents and Medical Documents?

To upload the KYC documents follow the below steps:
  1. Visit www.ketto.org.
  2. Sign in to your Ketto account with the registered email address or mobile number.
  3. Click on “My Fundraiser”.
  4. Click on complete your KYC and upload the front and backside of the Aadhar card.
  5. Click on Verify Aadhar a new Digi locker dialogue box will open enter your Aadhar card number click on “Next” you’ll get an OTP on the mobile number registered with the Aadhar card, enter that OTP.
  6. Click on submit once the documents are uploaded.

To upload the Medical documents follow the below steps:

  1. Visit www.ketto.org.
  2. Sign in to your Ketto account with the registered email address or mobile number.
  3. Click on “My Fundraiser”.
  4. Click on “Upload medical documents
  5. On the next page, scroll down and click on medical documents. 
  6. After uploading click submit. 

If logged in through Laptop or desktop - refer to Video 1 "Withdraw funds - Web"


If logged in through Mobile - refer to Video 2 "Withdraw funds - Mobile"