How do I know my donation will reach the beneficiary?
You will receive update notifications via Email/SMS/WhatsApp over the following months about the fundraiser that you supported.
You can also visit the fundraiser and send a message to the campaigner.
Why was my donation refunded by Ketto?
We at Ketto take authenticity seriously. Our internal fraud detection tools help us to determine whether to accept, reject, or manually review online transactions. Fraud detection is done basis the risk score of the transaction. The risk score is ...
Trust & Safety
We at Ketto give utmost importance to safety. We always strive to make the fundraising process seamless, positive and most importantly secure. We never let authenticity and transparency take a back seat. Will I get the money I raised from my ...
1. Respecting Privacy Privacy is a fundamental right, and at Ketto and its group companies, it is treated as such. This document sets forth our current policy in this regard. 2. Sources of Personal Data Our business is founded on the principle that ...
How do I report a fundraiser that seems fraudulent?
It’s our constant endeavour to ensure that Ketto is the safest and most secure platform for everyone. In case we come across a fundraiser that isn’t transparent or created with malicious intentions, we instantly take necessary action. But we have ...