How to request a refund? | Refund | Ketto Customer Care

How do I request a refund?

There are two ways through which you can request a refund:

1. log in to your profile, go to the transaction history and click on 'Request for a refund'
2. You can also drop us an email at info@ketto.org
Please note: A refund will only be processed if it is requested within 48 hrs. of the transaction. No refund request will be accepted once the fundraiser has been paid out.


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