How are donors' identity and payment information protected by Ketto? | Ketto Customer Care

How is a donor's identity and payment information protected by Ketto?

We at Ketto give utmost importance to safety. Ketto understands that you care about how your information is used and shared.

We maintain physical, electronic and procedural safeguards with respect to the collection, storage and disclosure of personally identifiable donor and campaigner information.

All payments are secured via 128 bit encryption.

Ketto assures you that the information you provide is completely protected and that your donations are safe. Our secure-server software encrypts all your personal information like name, number, email and address. The encryption process takes the characters you enter & converts them into bits of code that are then securely transmitted over the internet to the payment gateways.

For more details you can review our privacy policy here

    • Related Articles

    • I received an unusual email claiming to be from Ketto asking for personal information or to verify a donation. How can I tell if it’s genuine?

      If you receive any email asking for sensitive details like passwords, payment info, or requests to verify your identity (e.g., through “Biometric Signature Security Settings”), do not respond or click on any links. This is likely a phishing attempt ...

    • How is a fundraiser verified by Ketto?

      Before starting a fundraiser, all campaigners undergo a KYC verification, based on the submitted legal identity proofs and other supporting documents. A Ketto Executive also reviews the information submitted by the campaigner and if needed, gets in ...

    • Trust & Safety

      We at Ketto give utmost importance to safety. We always strive to make the fundraising process seamless, positive and most importantly secure. We never let authenticity and transparency take a back seat. Will I get the money I raised from my ...

    • Why was my donation refunded by Ketto?

      We at Ketto take authenticity seriously. Our internal fraud detection tools help us to determine whether to accept, reject, or manually review online transactions. Fraud detection is done basis the risk score of the transaction. The risk score is ...

    • Terms of use

      We do not provide any financial return in any form whatsoever, including but not limited to financial securities (debt or equity), interest, dividend, profit share, rewards in cash or cash equivalents, to persons who contribute on Ketto.org. Any ...