How to get featured on 'Trending Now' or home page
The successful fundraisers will appear on the 'Trending Now' page by default based on a complex algorithm that factors in the number of visitors, number of supporters, social media shares, funds raised and conversion rates.
How do I get the details of my donors?
For the required information, please contact our Customer Support team at email@example.com or call/WhatsApp +91 9930088522.
How can I upload KYC documents and Medical Documents?
To upload the KYC documents follow the below steps: Visit www.ketto.org. Sign in to your Ketto account with the registered email address or mobile number. Click on “My Fundraiser”. Click on E- Verify Aadhar a new Digi locker dialogue box will open ...
How to seek RBI’s permission? Can you share any guidelines?
The following links provide information on eligibility, criteria, and procedures: https://cleartax.in/s/fcra-registration https://fcraonline.nic.in/home/Documents/Instruction/FC3_Registration.pdf
How to add an UPDATE to let my supporters know more about the cause?
Login to your Ketto account, click on 'My Fundraisers', choose the fundraiser for which you wish to post an update. Now click on 'Promote Fundraiser' followed by 'Post an Update.' Post the required information, photos, and video links.
Why is Ketto refunding the donation? Is this a permanent change? If not then how long will it last?
As per RBI guidelines, any person who wishes to receive foreign currency for cultural, economic, educational, religious and social purposes should get themselves registered with the Government of India before accepting any ‘foreign contribution’. In ...