I have cancelled my SIP but still receiving the payment due notification message

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• What are the payment options for SIP

  Currently, there are 2 payment modes supported for SIP donation. Net banking. (Most preferred mode) UPI. (Google Pay, Amazon Pay, PhonePe, BHIM, Paytm)

• My subscription was cancelled, still the money got debited from my account?

  This shouldn’t happen. Please provide the email address, charge date, amount, and payment method to help@ketto.org.

• How can I change my payment details?

  In order to change the payment details associated with your SIP, please reach out to our support team at help@ketto.org or call us on 9930088522.

• Already cancelled my recurring donation by signing into my portfolio. Why did I still get this email?

  Our apologies for the inconvenience. Please email the screenshot of the communication message to help@ketto.org

• Why was the SIP amount debited twice?

  Due to any technical issues, the donor made the payment twice then the amount will be deducted twice, in this case, the donor can reach us at help@ketto.org or call us on 9930088522.