I received a phone call from someone who was asking for donations in the name of Ketto. Are they authentic?

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• Why are you asking me to make a monthly donation?

  Donations on a monthly basis are encouraged, as this helps Ketto plan and support campaigns that require funding on an urgent basis. Donating monthly also means you commit to being a part of this noble cause.

• My account was charged without my permission. I don’t remember subscribing to this plan

  Login to Ketto using your email or phone number and cancel your subscription from the My Donations section. For any further questions, please contact help@ketto.org

• How can I get a refund of my SIP?

  SIP donations are not eligible for refunds. For any further queries please reach out to our support team at help@ketto.org or call us on 9930088522.

• Does Ketto store customer's payment details?

  We at Ketto gives utmost importance to safety. We work strictly towards the Data protection act and do not store any customers' credit card information. The payment details are stored temporarily on the payment gateway site, during the transaction ...

• How does Ketto prioritize patients?

  The priority of the patients is determined by the hospital's information and the urgency of the treatment needed.