If I increase the pledge amount. Will the card have 2 charges (old & new) or will have new pledge charge

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• How can I increase or decrease my monthly pledge amount?

  Please follow the below steps to increase the pledge amount. Go to https://sip.ketto.org/mysip.  Sign in to your Ketto account using your registered email or phone number. Click on ‘Pledge More’. Choose the amount you wish to Pledge More and Submit ...

• Why is my payment mode not supported (New RBI guidelines)?

  As per the New RBI Guideline, For auto-payments from debit and credit cards or via wallets, an additional authentication will be required by the customer from April'21. A cardholder has to opt for the e-mandate facility on the card by undertaking a ...

• Why was the SIP amount debited twice?

  Due to any technical issues, the donor made the payment twice then the amount will be deducted twice, in this case, the donor can reach us at help@ketto.org or call us on 9930088522.

• How do I sign up for it?

  To be a part of Ketto's Monthly Giving Program, click here. Select the amount which you wish to donate on a monthly basis, fill in your personal details, choose a preferred payment mode and click on the Pledge Button. Your Social Impact Plan will get ...

• My subscription was cancelled, still the money got debited from my account?

  This shouldn’t happen. Please provide the email address, charge date, amount, and payment method to help@ketto.org.