Is it possible to refund the funds back to the donors? | Ketto Customer Care

Is it possible to refunds the funds back to the donors after the funds are withdrawn?

Once funds are withdrawn, they cannot be refunded back via Ketto. If you still wish to refund the funds back to donors you can contact the support team on help@ketto.org or call us at +919930088522 and request donor details and reach out to them directly and get their account details to make the necessary refunds.
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      INR funds that you receive in your account will come under the name 'PASFAR' and/or Ketto USD funds that you receive in your account will come under the name 'Ketto'