My card was charged without my permission. | Ketto Customer Care

My account was charged without my permission. I don’t remember subscribing to this plan

Login to Ketto using your email or phone number and cancel your subscription from the My Donations section. For any further questions, please contact help@ketto.org

    • Related Articles

    • My subscription was cancelled, still the money got debited from my account?

      This shouldn’t happen. Please provide the email address, charge date, amount, and payment method to help@ketto.org.

    • Why are you asking me to make a monthly donation?

      Donations on a monthly basis are encouraged, as this helps Ketto plan and support campaigns that require funding on an urgent basis. Donating monthly also means you commit to being a part of this noble cause.

    • How do I sign up for it?

      To be a part of Ketto's Monthly Giving Program, click here. Select the amount which you wish to donate on a monthly basis, fill in your personal details, choose a preferred payment mode and click on the Pledge Button. Your Social Impact Plan will get ...

    • Is my donation eligible for Tax Exemption?

      Donations received through Social Impact Plan are eligible for tax exemptions. Steps to register for 80G: Login to SIP application Go to My Donations and click on >>Add PAN and Address>>Add now>>Enter basic details>>Submit. It’s a one time ...

    • How can I increase or decrease my monthly pledge amount?

      Please follow the below steps to increase the pledge amount. Go to https://sip.ketto.org/mysip.  Sign in to your Ketto account using your registered email or phone number. Click on ‘Pledge More’. Choose the amount you wish to Pledge More and Submit ...