My card was charged without my permission. I don’t remember subscribing to this plan

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• If I increase the pledge amount. Will the card have 2 charges (old & new) or will have new pledge charge

  No, your current subscription is edited. This means the same card will be used, only the amount in the previous charge will be updated

• Is my donation eligible for Tax Exemption?

  Donations received through Social Impact Plan is not eligible for tax exemptions. As these donations are made towards the individual campaigns.  Eligibility for 80G tax exemptions ...

• Why was the SIP amount debited twice?

  If you signed up for the monthly program twice. Then the account will be charged twice as per the subscription date. If not please contact us help@ketto.org.

• My subscription was cancelled, still the money got debited from my account?

  This shouldn’t happen, please share the email, charge date, amount and paid to help@ketto.org.

• How do I sign up for it?

  Login to Ketto account and click on “View my Impact”. The page will display all your total donations, average donation and all the campaigns you have supported. Scroll down and check for the “Giving that gives back” box. You can select from the ...