My card was charged without my permission. I don’t remember subscribing to this plan
Login to Ketto using your email or phone number and cancel your subscription from the My Donations section. For any further questions, please contact firstname.lastname@example.org
If I increase the pledge amount. Will the card have 2 charges (old & new) or will have new pledge charge
No, your current subscription is edited. This means the same card will be used, only the amount in the previous charge will be updated
My subscription was cancelled, still the money got debited from my account?
This shouldn’t happen. Please provide the email address, charge date, amount, and payment method to email@example.com.
Why are you asking me to make a monthly donation?
Donations on a monthly basis are encouraged, as this helps Ketto plan and support campaigns that require funding on an urgent basis. Donating monthly also means you commit to being a part of this noble cause.
How do I sign up for it?
To be a part of Ketto's Monthly Giving Program, click here. Select the amount which you wish to donate on a monthly basis, fill in your personal details, choose a preferred payment mode and click on the Pledge Button. Your Social Impact Plan will get ...
Does Ketto store customer's payment details?
We at Ketto gives utmost importance to safety. We work strictly towards the Data protection act and do not store any customers' credit card information. The payment details are stored temporarily on the payment gateway site, during the transaction ...