Unable to withdraw full amount. Amount in transition.
As per our donation cycle, the donated amount first goes to the payment gateway's end which we term as 'Amount in Transition'. On average, it usually takes Today+2 business days for the payment gateway to process these donations.
Be rest assured, as soon as the amount gets cleared from the 'Processing' state, you will be eligible to withdraw them.
Under what name will the amount show in my bank account?
INR funds that you receive in your account will come under the name 'PASFAR' and/or Ketto USD funds that you receive in your account will come under the name 'Ketto'
Can't the funds directly go to our account?
You can sign in and withdraw your funds at your convenience. Ketto works with multiple payment gateways eg. PayU, Stripe, Billdesk, Paytm, etc. The funds are first collected in Ketto's accounts and upon clearing any refund request/chargebacks and ...
Do I need to pay tax on the funds raised ?
The funds you raise on Ketto can be withdrawn post the deduction off Ketto fees, PG fees and GST. The net amount you receive post the deduction may be applicable for local government taxes. Ketto does not provide tax advice and it would be best to ...
Post funds withdrawal queries
Funds withdrawal requested, funds not received. All INR funds to be credited to your account in 1-2 working days and USD funds in 5-7 working days. Post which you may contact us on 7700975559 between 09:30 Am to 7:30 PM or write back to us ...