Under what name will the amount show in my bank account?
INR funds that you receive in your account will come under the name 'PASFAR' and/or Ketto
USD funds that you receive in your account will come under the name 'Ketto'
Unable to withdraw full amount. Amount in transition.
As per our donation cycle, the donated amount first goes to the payment gateway's end which we term as 'Amount in Transition'. On average, it usually takes Today+2 business days for the payment gateway to process these donations. Be rest assured, as ...
Facing problem with conversion rate
For simplicity and representation purposes, Ketto converts all dollars to rupees at a conversion rate of 70 to show on your fundraiser page. However, the actual conversion you receive will be on the day in which the funds are finally transferred to ...
Post funds withdrawal queries
Funds withdrawal requested, funds not received. All INR funds to be credited to your account in 1-2 working days and USD funds in 5-7 working days. Post which you may contact us on 7700975559 between 09:30 Am to 7:30 PM or write back to us ...
Can't the funds directly go to our account?
You can sign in and withdraw your funds at your convenience. Ketto works with multiple payment gateways eg. PayU, Stripe, Billdesk, Paytm, etc. The funds are first collected in Ketto's accounts and upon clearing any refund request/chargebacks and ...
What is a SWIFT code and how do I find it?
A SWIFT code is an international bank code that identifies particular banks worldwide. It’s also known as a Bank Identifier Code (BIC). Bank uses SWIFT codes to send/receive money to/from overseas banks. The bank branch or relationship manager will ...