Want to change your name or be an anonymous donor?
Login to your Ketto account click on View
Profile>>Personal details>>Full Name to edit your name or go to My
Donations and turn on Make Anonymous option.
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How can I get an update regarding the fundraiser I supported?
You can visit the fundraiser you supported and click on the 'Updates' >> 'Ask for Update' button. The campaigner has been notified of your request for an update. Any other message can also be sent to the campaigner by clicking on "contact" next to ...
Why is my donation not eligible for 80G tax benefits?
Not all donations on Ketto are eligible for a tax deduction. You can determine whether your donation is eligible for a tax deduction on Ketto's fundraiser page and in your confirmation mail. If you donate to a fundraiser that does not display a tax ...