What is Ketto SIP?

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• How can I get a refund of my SIP?

  SIP donations are not eligible for refunds. For any further queries please reach out to our support team at help@ketto.org or call us on 9930088522.

• Why was the SIP amount debited twice?

  Due to any technical issues, the donor made the payment twice then the amount will be deducted twice, in this case, the donor can reach us at help@ketto.org or call us on 9930088522.

• I have cancelled my SIP but still receiving the payment due notification message

  ​Our apologies for the inconvenience. Please email the screenshot of the communication message to help@ketto.org

• How can I change my payment details?

  In order to change the payment details associated with your SIP, please reach out to our support team at help@ketto.org or call us on 9930088522.

• How can I cancel my subscription?

  If you wish to cancel your monthly subscription follow the below mentioned steps: 1. Login to your Ketto SIP account. 2. Click on my donations and then click on more options icon (vertical 3 dots available beside My Donations) 3. Click on Turn off ...