What is the additional cost of 1999 in my campaign? And can I opt out of this plan or get a refund?
The service charge of INR 1999 is for the Medibuddy plan.
This plan will save your entire family from high out-of-pocket spends. Ketto has partnered with MediBuddy to bring you unbeatable benefits: Surgery care benefits worth ₹10,000 and up to 70% discounts on lab tests and 15% discounts on medicines! Additionally we also provide you a wallet amount of ₹2500 which can be utilized for your lab test and online medicines purchase. With MediBuddy, you can connect with over 90,000 doctors across 25 specialties
The plan will be registered under the campaigner’s name and mobile number, however the benefits can be availed for upto 3 members as well apart from the user.
For further details, you can visit the FAQ below -
https://customerhappiness.ketto.org/portal/en/kb/articles/medibuddy-info
Furthermore, this plan can be canceled / refunded if you reach out to us within 7 days of your plan activation and you have not utilized any benefits of the Medibuddy plan.
For more details you can write back to us at help@ketto.org
Related Articles
Experiencing issues with withdrawal?
Upon approval of bank documents, campaigners can initiate fund withdrawals. However, certain scenarios may lead to a temporary hold on payouts post bank document approval: If any users reports your campaign to Ketto. If your campaign concluded three ...
Is it possible to refunds the funds back to the donors after the funds are withdrawn?
Once funds are withdrawn, they cannot be refunded back via Ketto. If you still wish to refund the funds back to donors you can contact the support team on help@ketto.org or call us at +919930088522.
Can't the funds directly go to our account?
You can sign in and withdraw your funds at your convenience. Ketto works with multiple payment gateways eg. PayU, Stripe, Billdesk, Paytm, etc. The funds are first collected in Ketto's accounts and upon clearing any refund request/chargebacks and ...