K2 | Knowledge Base
What if my account manager is not reachable?
Don’t worry, here’s what you do in that case - reach out to our customer support team on 9930088522 or email us on firstname.lastname@example.org instead.
Why is KYC required?
Ketto is committed to safeguarding your identity and funds. KYC helps us verify identities and track transactions to ensure our services aren’t misused.
How long will it take for this cashback to be accessible in my account?
The cashback will reflect in less than a day following your payment! Automatic and almost instantaneous.
How will I earn and receive my cashback?
There is one simple way in which users can earn cashback that adds up fast. Simply pay outstanding hospital bills through your Ketto2 account and you will earn cashback automatically.
How will I be able to withdraw money from my account?
To withdraw money from your account, simply reach out us on 9930088522