NGO Queries
Can an NGO run multiple campaigns on Ketto?
Yes, login to your NGO account and click on the "Home" icon, and then click on the "Start a Fundraiser" tab to start a new campaign. To know more You can also contact us at +919830088522 or drop an email at help@ketto.org.
What documents do I need to submit to withdraw the funds I have raised as an NGO?
After your NGO account is activated, you can submit the beneficiary's bank account information and photocopies of the following documents: Non-FCRA Bank Doc:- 1) Address Proof (Mandatory any one of the below options) • Bank Statement • 80G • 12A ...
Where can I find my donor details?
Login to your NGO dashboard> Go to the left panel and click on the "Donors" tab, then click on "Download as CSV."
How to get started as an NGO on Ketto? What documents are required?
1. Visit www.ketto.org, click on the 'Start a fundraiser' button and fill the NGO application form You will receive a response to your application with 2 business days. You can apply again if your application isn't accepted. 2. What documents do NGOs ...
Can I make edits on my NGO micro-site?
No, at this point in time, this feature is only available to the team at Ketto. So, if you ever want something to be modified, please get in touch with the team and the change will be made within 24 hours.
Does Ketto issue 80G receipts to the donors on our behalf?
In some cases, our foundation supports other NGOs, for those specific NGOs only 80G will be issued from Ketto foundation. For rest of all the NGO's, the 80G receipt will be issued to Indian donors by you. You will be provided with a dashboard that ...
Does Ketto capture the donors’ PAN Card Details? If not, why?
Ketto receives a majority of its donations through mobile devices and we have found that most people do not have their PAN details on the go. Thus, making PAN compulsory leads to a very high drop rate in the donations. PAN is not required of all ...
Do we get details of 'anonymous' donors?
Yes, in your NGO dashboard, you will get their contact details. They will just not show on the campaign page to the rest of the world.
Why can't I find my NGO listed on Ketto?
Ketto has 10000+ NGOs listed on its platform. So are even after applying particular filters - city & cause, there are hundreds of NGOs that are displayed in a specific order as per our algorithm. To view your NGO's landing page on Ketto, all you have ...
Can funds raised for an NGO be transferred to a personal account?
No. Ketto practices absolute transparency and accountability. If the funds were raised in the name of an NGO then they cannot be transferred to a personal/corporate account. If there is an issue found with the NGO's documents or there is any such ...