Fundraiser Queries
What happens to any unused or excess funds in a fundraiser?
i. Users are notified about the remaining funds and can request a refund by logging into their profile. ii. Any unclaimed balance will be transferred to another similar fundraiser on the Ketto platform.
What is MediBuddy?
1. What is MediBuddy? MediBuddy is one of the best (cashless) healthcare providers in India. With MediBuddy you can book Health check packages, online lab tests, online medicines, online doctor consultation, teleconsultation, dental consultation and ...
Ketto Health Benefits
1. Type of Ketto health benefits · Mental health, · Teleconsultation, · 1mg pharmacy. 2. Can I share these benefits with my friend or family? Yes, these benefits can be shared with your friends and family. 3. How many ...
As an Individual can I raise foreign funds?
Individuals that run a fundraiser on Ketto can raise funds from all around the world. The funds can only be withdrawn to an NGO account with a valid FCRA account, or a Vendor's or Hospital's account. Please click here to learn more.
What is F.C.R.A? Why is applicable to Ketto
The Foreign Contribution Regulation Act (FCRA) 2010 is an Indian law that regulates the receipt and use of foreign funds contributed by individuals, associations, or companies, as well as prohibits the acceptance and use of foreign contributions or ...
What is Ketto's foreign funds transfer policy?
Ketto has revised its foreign fund's transfer policy. 1. For individuals raising funds for medical treatment: If you are an individual and raising funds for medical treatment, you can now accept foreign funds from Indian’s staying abroad and from ...
Why is Ketto refunding the donation? Is this a permanent change? If not then how long will it last?
As per RBI guidelines, any person who wishes to receive foreign currency for cultural, economic, educational, religious and social purposes should get themselves registered with the Government of India before accepting any ‘foreign contribution’. In ...
Why is this RBI guidelines exercised on live fundraisers? Can’t you enforce it on the upcoming fundraisers?
RBI guidelines are carried out on the existing fundraisers so we can ensure the RBI regulations are met on our end. Also, you as a campaigner can also be safeguarded against any regulatory action on account of violation/non-compliance of F.C.R.A. ...
What is Ketto "Verified" tag I see on some fundraiser's on Ketto?
The "Verified" tag states that a Ketto representative has personally met the patient at the hospital and the funds raised will be transferred to the hospital's account. Note: Ketto does not verify the end-use of funds.
Want to edit the fundraiser /restart the fundraiser/ end the fundraiser?
You, as a campaigner, have the power to edit all the content on your page. You can also extend the fundraiser date. We encourage campaigners to update the page regularly, give updates, share interesting facts, and keep the supporters engaged. Visit ...
How/when can my medical (campaigner KYC & medical docs) be approved? Why was it rejected?
How can my medical (campaigner KYC & medical docs) be approved? All medical campaigns are pre-approved. To get the campaign approved, the campaigner has to upload and complete the verification process. For campaigner KYC Campaigner has to upload ...
How/when can my fundraiser (non-medical) be approved? Why was it rejected
How can my fundraiser (non-medical) be approved? Your fundraiser must have a clear objective. Get all the necessary information such as photographs, documents, and most importantly, the details of the fundraiser (including how the funds will be ...
How do I get the details of my donors?
For the required information, please contact our Customer Support team at help@ketto.org or call/WhatsApp +91 9930088522.
How to add an UPDATE to let my supporters know more about the cause?
Login to your Ketto account, click on 'My Fundraisers', choose the fundraiser for which you wish to post an update. Now click on 'Promote Fundraiser' followed by 'Post an Update.' Post the required information, photos, and video links.
How do I start a fundraiser? | Education | Medical | Memorial etc.
Visit www.ketto.org and click on the 'Start A Fundraiser' button. Change your purpose of fundraising from 'Medical Treatment' to 'Other Cause' Fill the required information & choose your purpose for fundraising (e.g education, medical, memorial etc) ...
How will Ketto help in promoting my fundraiser?
As a crowdfunding platform with technological features, our primary goal is to enable YOU to reach out to your friends, family members, acquaintances and even strangers. Team Ketto does not promote all fundraisers - an algorithm is set up that ...
What documents do I need to submit to withdraw the funds I have raised?
After your fundraiser is approved, you can submit the beneficiary's Indian bank account information which has an active IMPS service along with the photocopies of the following documents: PAN card Address proof - E-verification of Aadhar card Note: ...
Do I need to return the funds raised?
No, the funds you raise on Ketto are in the form of a donation/gift/contribution. Hence, you do not need to return the funds.
How important is the content (pictures & story) in making my fundraiser successful?
Content is king. The success of a fundraiser can be determined solely by the content. Not to imply that other factors aren't important, but content is certainly critical. Ketto has an in-house creative team that personally oversees each fundraising ...
How to get featured on 'Trending Now' or home page
The successful fundraisers will appear on the 'Trending Now' page by default based on a complex algorithm that factors in the number of visitors, number of supporters, social media shares, funds raised and conversion rates.
What are rewards?
The campaigner offers rewards to incentivize supporters and to thank them for making a contribution to your fundraiser. It can be a special thank-you note, coffee mugs, badge, public thanks, mention on Facebook or other social media channels, or ...
How to promote a fundraiser?
Stage 1: Divide your social circle into an inner circle (friends, family, colleagues) and an outer circle (old friends, distant relatives, ex-colleagues, etc.). Stage 2: Reach out to your inner social circle first – friends, family and colleagues. ...
If you don't reach your goal
There's nothing to worry about! The raised amount will be credited to you after the transactional processing fee. Log in to your dashboard and check your 'Fund Summary' for review.
How can I upload KYC documents and Medical Documents?
To upload the KYC documents follow the below steps: Visit www.ketto.org. Sign in to your Ketto account with the registered email address or mobile number. Click on “My Fundraiser”. Click on E- Verify Aadhar a new Digi locker dialogue box will open ...
How to seek RBI’s permission? Can you share any guidelines?
The following links provide information on eligibility, criteria, and procedures: https://cleartax.in/s/fcra-registration https://fcraonline.nic.in/home/Documents/Instruction/FC3_Registration.pdf
Can funds raised for an NGO be transferred to a personal account?
No. Ketto practices absolute transparency and accountability. It is not possible to transfer funds raised on behalf of an NGO to a personal or corporate account. A refund will be made to donors if there is an issue found with the NGO's documents.